Privacy Policy

This privacy policy governs your use of the support website, software application dbell (“Application”) for mobile devices that was created by dbell Inc. The Application is Wi-Fi Video Doorbell dbell App. dbell App facilitate the communications between Wi-Fi Enabled video doorbell and your Smartphone and Tablet (iOS® and Android® devices). The App does not Geo locate your iOS® or Android® device, the App doesn’t collect or retain any personal information from dbell or dbell App.

What information does the Application obtain and how is it used?

User Provided Information
The Application doesn’t obtain any personal information when you download or use the Application.

Automatically Collected Information
For functionality purposes, the Application may collect certain Non-personal information automatically, including, but not limited to, the type of mobile device, crash report, your mobile operating system.

Does the Application collect precise real time location information of the device?
This Application does not collect precise information about the location of your mobile device or location of dbell.

What are my opt-out rights?
You can stop all collection of information by the Application easily by uninstalling the Application. You may use the standard uninstall processes as may be available as part of your mobile device or via the mobile application marketplace or network. You can also request to opt-out any communication from dbell via email, at privacy@dbell.ca

Data Retention Policy, Managing Your Information
We may retain non-personal, non-identifiable data for as long as you use the Application. We may retain Automatically Collected non-personal information for up to 12 months and thereafter may store it in aggregate. IF YOU DO NOT ACCEPT THESE TERMS, YOU MUST IMMEDIATELY DELETE THE dbell APP FROM YOUR MOBILE DEVICE, DISCONTINUE USE OF YOUR DEVICE, AND REFRAIN FROM VISITING OUR WEBSITE

Security
We are concerned about safeguarding the confidentiality of your non-personal information. We provide physical, electronic, and procedural safeguards to protect information we process and maintain. For example, we limit access to this information to authorized employees and contractors who need to know that information in order to operate, develop or improve our Application. Please be aware that, although we endeavor provide reasonable security for information we process and maintain, no security system can prevent all potential security breaches.

Changes
This Privacy Policy may be updated from time to time for any reason. We will notify you of any changes to our Privacy Policy by posting the new Privacy Policy at https://www.dbell.ca/legal/privacy. You are advised to consult this Privacy Policy regularly for any changes, as continued use is deemed approval of all changes.

Your Consent
By using the Application, you are consenting to our processing of your information as set forth in this Privacy Policy now and as amended by us. “Processing,” means using cookies on a computer/hand held device or using or touching information in any way, including, but not limited to, collecting, storing, deleting, using, combining and disclosing information, all of which activities will take place in Canada and the United States. If you reside outside Canada and the United States your information will be transferred, processed and stored there under Canadian privacy standards.

Contact us
If you have any questions regarding privacy while using the Application, or have questions about our practices, please contact us via email at privacy@dbell.ca

This privacy policy governs your use of the software application dbell (“Application”) for mobile devices that was created by dbell Inc. The Application is Wi-Fi Video Doorbell dbell App. dbell App facilitate the communications between Wi-Fi Enabled video doorbell and your Smartphone and Tablet (iOS® and Android® devices). The App does not Geo locate your iOS® or Android™ device, the App doesn’t collect or retain any personal information from dbell or dbell App.

What information does the Application obtain and how is it used?
User Provided Information
The Application doesn’t obtain any personal information when you download or use the Application.

Automatically Collected Information
For functionality purposes, the Application may collect certain Non-personal information automatically, including, but not limited to, the type of mobile device, crash report, your mobile operating system.

Does the Application collect precise real time location information of the device?
This Application does not collect precise information about the location of your mobile device or location of dbell.

What are my opt-out rights?
You can stop all collection of information by the Application easily by uninstalling the Application. You may use the standard uninstall processes as may be available as part of your mobile device or via the mobile application marketplace or network. You can also request to opt-out any communication from dbell via email, at privacy@dbell.ca

Data Retention Policy, Managing Your Information
We may retain non-personal, non-identifiable data for as long as you use the Application. We may retain Automatically Collected non-personal information for up to 12 months and thereafter may store it in aggregate. IF YOU DO NOT ACCEPT THESE TERMS, YOU MUST IMMEDIATELY DELETE THE dbell APP FROM YOUR MOBILE DEVICE, DISCONTINUE USE OF YOUR DEVICE, AND REFRAIN FROM VISITING OUR WEBSITE

Security
We are concerned about safeguarding the confidentiality of your non-personal information. We provide physical, electronic, and procedural safeguards to protect information we process and maintain. For example, we limit access to this information to authorized employees and contractors who need to know that information in order to operate, develop or improve our Application. Please be aware that, although we endeavor provide reasonable security for information we process and maintain, no security system can prevent all potential security breaches.

Changes
This Privacy Policy may be updated from time to time for any reason. We will notify you of any changes to our Privacy Policy by posting the new Privacy Policy at https://www.dbell.ca/legal/privacy and informing you via email message. You are advised to consult this Privacy Policy regularly for any changes, as continued use is deemed approval of all changes.

Your Consent
By using the Application, you are consenting to our processing of your information as set forth in this Privacy Policy now and as amended by us. “Processing,” means using cookies on a computer/hand held device or using or touching information in any way, including, but not limited to, collecting, storing, deleting, using, combining and disclosing information, all of which activities will take place in Canada and the United States. If you reside outside Canada and the United States your information will be transferred, processed and stored there under Canadian privacy standards.

Contact us
If you have any questions regarding privacy while using the Application, or have questions about our practices, please contact us via email at privacy@dbell.ca