dbell HD Live App setup quick guide

 

dbell app setup can be done in two ways:

  • Wireless New dbell setup (Answer “Yes” to setup screen)

  • Scan Network

 

Wireless New dbell setup

1. Power-up dbell:

  • Power-up dbell using supplied power adapter or
  • Using supplied USB to DC power cable. Connect the USB end of the power cable to your smartphone charger and DC end to the dbell.
  • After you power-up the dbell, it will take approximately a minute for the dbell to be ready for setup. Please wait for the “Welcome” sound to continue.
  • If your dbell has been connected to power for longer than 1 minute, you won’t hear any sound.

 

2. Download dbell app

Checklist before launching app:

Whichever Network/Wifi your phone is connected to, that is the network your dbell will be sync at setup.

Make sure dbell and your phone/tablet is connected to same 2.4G Wifi Network. dbell is not compatible with 5G Network.

If you have an extender in your home/office, and wish to connect dbell to the extender, make sure that your phone is connected to your extender too.

 

3. Launch dbell app

 

For successful Wireless app setup please follow few simple steps:

  • Smartphone/tablet is close to dbell
  • Phone is Not in Silent mode. For iPhone ring/silent toggle on the top of the left edge of the phone is flipped to ring (red dot not visible)
  • Do not make/receive call using same phone while doing setup
  • Turn Off Bluetooth and disconnect any hearing aids, headset, Earbuds & In-Ear Headphones only for setup.
  • Do not play music on the same phone while doing setup
  • Remember to re-connect Bluetooth after setup is complete

It is very important to enter the correct WiFi password in order to achieve connection. Please make sure that all characters are correct and remember that they are case sensitive. 

Test your dbell from app

  • Once setup is complete, test your dbell from app
  • Note: if dbell and your phone is close, there will be feedback noise. For test, your phone should be 3-4m/10-12ft away from dbell

 

4. dbell Installation

  • Once you are happy with the setup, power-off dbell by disconnecting power to it.
  • Turn off power at the Fuse or Breaker panel
  • Uninstall your current doorbell push button
  • Insert 2 disconnected wires from doorbell into the dbell connectors. Pull them lightly to test they are secure.
  • Locate old indoorbell which used to ring before dbell.
  • Open the old indoorbell’s cover unit by gently pulling outward
  • Disconnect wire labelled “T” (Trans) and “F” (Front)
  • Twist the ends of T & F together with wire nuts.
  • Turn ON the breaker panel
  • It will take approx. 1 min. for dbell to start operating.

 

5. Final Test

  • Push dbell call button. Your smartphone/Tablet should ring.
  • If app doesn’t ring, check wifi signal strength. Search for “signal strength” in dbell knowledge base.

Congratulations – you have completed your setup and installation successfully!

 

  • Scan Network method

1. Network connection

  • Connect your dbell to a router/switch with a CAT5 patch cable. One side of CAT5 patch cable goes into RJ45 slot of the dbell and the other side goes into the router slot labeled “LAN”.

2. Power-up dbell:

  • Power-up dbell using supplied power adapter or
  • Using supplied USB to DC power cable. Connect the USB end of the power cable to your smartphone charger and DC end to the dbell.
  • After you power-up the dbell, it will take approximately a minute for the dbell to be ready for setup. Please wait for the “Welcome” sound to continue.
  • If your dbell has been connected to power for longer than 1 minute, you won’t hear any sound.

 

2. Download dbell app

Checklist before launching app:

Whichever Network/Wifi your phone is connected to, that is the network your dbell needs to be connected via Network patch cable.

 

3. Launch dbell app

 

Test your dbell from app

  • Once setup is complete, test your dbell from app
  • Note: if dbell and your phone is close, there will be feedback noise. For test, your phone should be 3-4m/10-12ft away from dbell

 

4. dbell Installation

  • Once you are happy with the setup, power-off dbell by disconnecting power to it.
  • Turn off power at the Fuse or Breaker panel
  • Uninstall your current doorbell push button
  • Insert 2 disconnected wires from doorbell into the dbell connectors. Pull them lightly to test they are secure.
  • Locate old indoorbell which used to ring before dbell.
  • Open the old indoorbell’s cover unit by gently pulling outward
  • Disconnect wire labelled “T” (Trans) and “F” (Front)
  • Twist the ends of T & F together with wire nuts.
  • Turn ON the breaker panel
  • It will take approx. 1 min. for dbell to start operating.

 

5. Final Test

  • Push dbell call button. Your smartphone/Tablet should ring.
  • If app doesn’t ring, check wifi signal strength. Search for “signal strength” in dbell knowledge base.

Congratulations – you have completed your setup and installation successfully!

 

 

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